Privacy policy

Last updated: 1st January 2024

We are committed to protecting your privacy and handling your data transparently. This Privacy Policy explains how we collect, use, share, and protect information about our users ("you") and your rights regarding your information when you use our services.

Information We Collect

  • Personal Information: We collect information that you provide to us, such as your name and email address.
  • Usage Data: We automatically collect information about how you interact with our services, including IP addresses, browser type, and usage statistics.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience, understand usage patterns, and improve our services.

How We Use Your Information

We use your information to:

  • Provide, maintain, and improve our services.
  • Communicate with you about your account and our services.
  • Process transactions and send related information, including confirmations and invoices.
  • Enhance security, monitor for fraud and unauthorized use of our services.

User-Generated Content Privacy

At Solverlist, we deeply respect the privacy and confidentiality of the content you create and store within our service. Our commitment to your privacy extends to the data you generate:

  • Data Access: We do not access, read, or analyze the content you create within Solverlist without your explicit consent, except as necessary to provide the service (e.g., for technical support, if requested by you) or as required by law.
  • Automated Processing: Our service may use automated processes to ensure functionality (e.g., indexing for search capabilities within your account), but these processes are designed to respect your privacy and the confidentiality of your data.
  • No Content Monitoring: We do not monitor the content you create within Solverlist. Our role is to provide a secure platform for your knowledge base; the content you produce is yours and remains confidential to you and your team.

This section emphasizes our commitment to maintaining the sanctity of your private knowledge base and the trust you place in us to provide a secure and confidential service.

Sharing Your Information

We are committed to safeguarding your personal information and will not share it with third parties, except as required by law.

We may disclose your information if we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

We do not sell, rent, or otherwise share your personal information with third parties for marketing purposes or any other purpose unrelated to the services we provide without your explicit consent.

Your Rights

You have the right to:

  • Access and update your personal information.
  • Request deletion of your personal information.

Data Security

At Solverlist, safeguarding your data is our top priority. We employ a comprehensive set of security strategies to ensure the protection of your personal information against unauthorized access, alteration, and loss. Our security infrastructure includes encryption, secure data storage solutions and stringent access controls.

We recognize the importance of security in the digital landscape and therefore, continuously update and refine our security measures to align with industry-leading practices and technological advancements. However, it's important to understand that no digital platform can guarantee absolute security. Rest assured, we are committed to deploying every effort to protect your data and maintain the trust you place in us.

International Data Transfers

We operate globally and may transfer your information to countries other than your own. We ensure all international transfers comply with applicable laws and provide adequate protection for your information.

Changes

We may occasionally update this Privacy Policy – you can see when the last update was by looking at the “Last updated” date at the top of this page. We won’t reduce your rights under this Privacy Policy without your explicit consent. If we make any significant changes, we’ll provide prominent notice by posting a notice on the Service and/or notifying you by email (using the email address you provided), so you can review and make sure you know about them.

We encourage you to review this Privacy Policy from time to time, to stay informed about our collection, use, and disclosure of personal information through the Service. If you don’t agree with any changes to the Privacy Policy, you may terminate your account (although we’ll be sad to see you go!). By continuing to use the Service after the revised Privacy Policy has become effective, you acknowledge that you accept and agree to the current version of the Privacy Policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at hello@solverlist.com